Gigablast is SUPER SLOW 10-15 MBPS Download and 10 MBPS Upload
I've been experiencing snail pace connection speeds for the past few weeks so I upgraded to Gigablast after attempting some troubleshooting steps. (troubleshooting steps taken: power cycled all devices in home, switched from cox provided modem/router combo to my personal modem and router, power cycled devices a second time.) After attempting all the basic troubleshooting steps and even upgrading to Gigablast my connection speed got worse. I originally had the internet only plan beneath the Gigablast plan and was getting an average of 30 MBPS download and 20 MBPS upload, after the upgrade my the results were cut in half. With Gigablast I am currently getting 10-15 MBPS download and 10 MBPS upload. Someone please help, I've spoken to 4 separate supposed "Tech Support Agents" and no one has done a single thing to help. They all just keep taking me through the same basic elementary troubleshooting steps that I have been doing for the past few weeks.2.2KViews1like6CommentsWhy is my Internet Speed so slow?
I did a speed test on the cox website as well as a website named "Speedtest.net". The results were the same saying we are getting a download speed of 17Mbps and an upload speed of 5Mbps. We are supposed to be getting a download speed of 100Mbps and an upload speed of 20Mbps. This is a significant difference and has been going on for some time. No one else was using the Internet while I preformed this test so I know it is not a bandwidth problem. Can someone help? Thanks.4KViews0likes1CommentInternet download speed
I am paying for Cox High Speed Preferred internet which states it has up to 18mbps download speed. However, I have been testing my download speed weekly for the past three months and never get above 2.9. Can anyone tell me why this is happening? I use 2wire.com for my tests.4.3KViews0likes3Comments