Property damage
Does anyone know if cox will pay to repair the damage to my home due to the cox cable to the power pole across the street sagging to low. It was caught by a truck far below the required height for the cable to be above ground and it ripped some of the siding off my house.663Views0likes2Comments
Poor Service, even worse support
We've been having issues with our Internet and TV service at our residence for some time. I've had service calls at my hose multiple times for an assortment of issues from service degradation to the TV receiver going out. Well, come to find out, most of our problems are due to degraded equipment and lines that, after more than a year of dealing with support, are finally being addressed. I find this situation quite frustrating and quite honestly unacceptable as a long standing Cox customer. I would like to know how I can get this issue escalated and get some kind of compensation for being provided a degraded service for so long?1.7KViews0likes1CommentNew Installation In A Rental Property
Hi! I have placed an order to switch to Gigablast service. It requires to install a new fiber optic cable into the house. Is there a sign-off process for the owner of the house that I rent? I am not comfortable with having holes drilled and lines routed without acceptance by the homeowner. I have a large security deposit that I don't want to risk.2.5KViews0likes1Comment