unstable internet connection
Hello! Im a COX user for a long time and have unstable internet connection for a while now. When I work from home and connected to VPN it disconnect/reconnects all the time with 30min-1hour period. But i clearly noticed problems when I started playing online games (i.e Counter Strike 2.0). My ping jumps from normal 20-30 to 100-150 and it makes my gaming session impossible due to high ping.. I tried different time for games but result is the same. please help me to figure out the solution. Thanks
modem is doing something strange...
ok so i have an Arris SB8200 just got it a few months ago. Usually my download and upload lights are blue. as of yesterday they started showing green. and now my internet drops for a minute or so and comes back. the blue light comes back on for the download but doesnt stay long. when it goes from blue to green i loose internet. i drop my internet for a couple minutes and then it hangs around for 5 or ten minutes before going out again. ive already talked to tech support and they said it all looks good at their end. my wife and i both work from home and we cant get anything done. SOMEONE PLEASE HELP! all of my connections are hardwired i have a few smart devices on WIFI ive replaced all my cables thinking it would help - it did not