Harmony Remote and Contour Box (Cisco 9865HDC) Working Solution **read if you need it to work**
I am trying to help other people, but for some reason the "reply" option disappears as soon as I log in. I have found a solution for the issue many Harmony users are getting with the main Contour box, Cisco 9865HDC. This box is 'RF only" but that is not correct. I told my Harmony that it is the model of the client box, XiD-P. Oddly enough Harmony gives you the choice of Fios, Cox, and Comcast XiD-P, but it is the *Comcast* model that mapped correctly. I have verified that this works with both my 4 year old Harmony Touch and brand new Harmony Elite. Using the Comcast XiD-P model as a substitute for the actual Cisco box, I am able to tune channels, select favorites, use the menu, guide, DVR functions, etc. So far I have not encountered anything that did not work. When I used the Cox XiD-P model, the play/pause/FF/RW buttons did not work, so tell the Harmony you're using the Comcast model. I promise this works, even with my IR-only Harmony Touch from 2012. Good luck!20KViews0likes4Comments