drop-out

2 Topics

New cable modem
I have had two cable modems brick in the past year, but that is a discussion for another day. I recently put in a new Arris S33 surfboard and my internet has been dropping out almost hourly since it was set up. I did call and had my account updated with the new modem information and I have reset the new modem and router many times. We never had issues like this with the other two modems. The first was an S33 and the second was an Arris SB8200. Has anybody had similar issues?
AZHann
22 hours ago Place Internet
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Occasional 1s sound drops, video blip
I mainly just watch a few things I record thru the week on the weekends, but to be clear; I see the following phenomenon on live TV as well. Sometimes (not all the time) on some channels, I will have periods of the sound dropping out for about a second, usually along with a narrow strip of the picture about 1/3 down from the top also distorting during the sound drop out. When it happens, the frequency of occurrences can be as close as 3-4 minutes or so. Sometimes it's so annoying, I just give up watching (along with wondering how stupid I am to be paying $xxx a month for this 'privilege'). I only have one TV hooked up to my Motorola DCT6412/2000 (no HDMI on the box; component) that I've had since ~2007 via my receiver. This phenomena has been happening off and on for about a year, maybe two. This *never* happens when watching via my Roku nor Chromecast using the same setup; just the Moto. The main channels affected (or the only ones I really watch) are the area NBC & Fox stations, along with BBC America, all in HD. As I write this, I realized I've never checked the SD channel versions. Then again, mostly I'm watching recordings but if I do have to switch to SD just to avoid this issue, what indeed *am* I paying for?
TB675
11 years ago Place Archives
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3Comments