Fake or Real?
I am a new Cox member, it's been only about a month. But I've been getting calls nearly every day this week from a number listed as Cox Communications. The number is 1-877-316-1403. Every time I answer the phone it hangs up after a few seconds. If I recall the number it will identify itself as Cox Communications, tell me to hold for the next agent but them immediately hang up. Is this a real Cox number or is this just something I should block? I have no idea what the purpose of the call would be.1.1KViews0likes11CommentsWe have a dial tone, but the other line can’t hear me at certain times a day
For the past week, the only time my phone fully works is from 2p-8p. The rest of the day, I HAVE a dial tone but no one can hear me. I can hear the other person perfectly, but they can’t hear anything I say. Just silence. During that time, my message system voice is all garbled and I can’t hear my voicemails. I have a Panasonic KX-TGF380, I’ve tried calls using the base phone, as well as the other 2 cordless phones but nothing. Cox has sent out 3 servicemen but they have zero clue. They have completely switched and given us new lines and new modems and everything. Any ideas or help? Happening to anyone else?8.8KViews0likes3Comments