Billed for mini box I don’t have
I had Countour installed December 1st with a DVR and one Mini Box. On my first bill I was charged for 2 Mini Boxes and a DVR. I called and talked to a rep. I was told the extra box was removed. The cost for the extra box was removed from my bill. I just received this months bill and I’m still being charged for the extra box. How do I get the extra Mini Box removed from my account?