MODEM firmware
Why is it impossible to get cox to provide firmware updates to modems? The Arris SB8200 is listed as a GigaBlast modem. Many chats later and I had one tech tell me that it "would be very illegal for Cox to control the firmware on the MODEM". Obviously, that is not the case because the cable provider is responsible for controlling the firmware that is at the gateway. I don't even have the ability to do that as a consumer. So how do I get it updated>??5.6KViews0likes4CommentsRecently forced to port forward from the website. How to I revert to doing so from directly from the router?
An update at some point in the last few days made it so I could not port forward from my router, forcing me to log into the Cox site to make changes. When I try to to do so there it keeps telling me "We're Having Some Trouble". I have restarted my gateway and the problem persists. Is there a way to revert back to being able to make changes directly on the router? This is causing me a big headache since the forwarding settings for the device I was hosting a server on were deleted and I cannot restore them due to this change.791Views0likes1Comment