Extreme tiling when watching premium HD channels.
I get tiling on two of our boxes when there happen to be 3 or 4 of them on at once (worse when it's two DVR boxes). This has happened for some time where it would tile out and correct in a decent amount of time, but I absolutely lost it this past weekend. It happens most notably on HBOHD and happened for over a minute. I've called and complained about this in the past and they sent a tech out to check the lines, and it turned out there was a line that was bad, a company came out and fixed it and that helped it, but didn't alleviate it. I've had the techs reset the boxes, and I've even cleared the memory (7 up/7 down) on it and it still happens. It's increasingly frustrating, I miss the punch line in jokes or the jokes entirely all due to the tiling happens to such a degree like I've got satellite in a hurricane. It also happens on Fox Sports Oklahoma (during football & basketball games, even on the replays hours later). It's forced me to watch the channels in non-HD on an HD box because the tiling isn't as bad - yes it doesn't even fully go away on the non-HD channels. I look to you for an answer. Please assist in this matter.3.1KViews0likes4Comments
Channel available in SD, but not HD anymore
I called a few days ago to ask what was going on with the FYI channel in HD because I was able to watch it a few days prior to that, and it was having problems (skipping, pixelation), but now it is currently unavailable to me. I can watch FYI on SD, but I think when we pay for HD channels, we should be able to watch them in HD right? Also just realized that the Outdoor channel is supposed to be available in HD as well but it currently is not, and only available on SD. The customer service rep attempted to reset my box remotely a few different ways to no avail. He scheduled a tech to come out, but do you think the tech would have been able to make that channel reappear in HD? Is anyone else having this problem? I get question marks when I try to enter the channel number in for both networks...3.6KViews0likes5Comments