Why no defense against spam calls, and robocalls??
I have a Cox account that includes both internet, and phone service, but I am slammed by constant, endless spam phone calls despite being on the "Do Not Call" list, and I am sick of answering the phone 20 times a day to find out that it is another robot, recorded message calling me. I would love to be able to defend against this with the NoMoRobo software, but Cox does not support it.... This is frustrating because Cox Cable has repeatedly raised my monthly rates for service, and they seem to be completely detached from the real world as far as features go. PLEASE Cox, join the rest of the world in the 21st century, and stop blocking EVERYTHING except spam!!17KViews0likes17CommentsHow does Phone Tools work? Can I use it to view my Call History?
Phone Tools is a handy, online application that gives you lots of info around your incoming and outgoing calls. You can view calling activity and details such as: Date/Time To / From Number Name (of the calling party) Additional Info (such as, call forwarded and missed) You can learn more about how to access Phone Tools, and how to manage your calling activity by checking out our Phone Tools Features and Benefits support article.4.7KViews0likes0Comments
Accessing my Cox digital phone line from my Desktop a'la VOIP (e.g., Google Voice)
Greetings, (unfortunately, I may already know the answer to my question, based on failed forum searches, and a Chat conversation with Cox tech support... but I'll ask, just in case) I currently use Google Voice to make and receive calls from a software interface running in my web browser. I have a regular headset connected to the audio jacks on my PC, and this solution is seamless with other uses of the headset. Feature-wise, this is a great solution for my needs. In practice, however, I have a couple of problems that I am tired of dealing with (latency/lag, and complaints from my co-workers that when I am connected to a conference call via this interface, there is unacceptable background noise). I would like to have the same capability from my Cox digital phone service. In other words, I want an interface from my desktop (browser-based, or otherwise) that will allow me to make and receive calls over my Cox service. Does that interface exist? Thanks. - s.west4.7KViews0likes2CommentsDigital house phones stopped working today.
Has anyone else had their digital house phones stop working today but call history still shows online? Also one of the phones not working in house is a solid landline. Called support and they had someone try stuff over phone but didn't work and have to wait until tommorrow for a "tech" between 1-3 PM.4.4KViews0likes3Comments
Call Return
Is there a way to turn off the call return feature I notice every month we get billed $2.00 per call return been averaging between $2.00 to $6.00 extra per month. I never use the feature and I asked my spouse and they said they never use this feature yet every month we get billed is there a way to block this feature or turn it off? If not is this a way for Cox to add more to your bill every month?4.3KViews0likes1Comment
Address Book and Phone History
Does anyone know why the numbers I have in my Phones Address Book is not showing the name in my Phone History??? I have everyone that calls me listed in my adress book so I will know a new number as soon as I look at the history but they are not showing up.... They did at first but they dont anymore4.1KViews0likes1Comment
