Recent Discussions
Thinking of watching Netflix via Contour? - a word of warning
Please don't misunderstand; I think Cox' offering of Netflix as an additional source for on demand viewing is terrific and proactive. For sure they aren't going to up and fade away because of competition. However, be prepared to wait. and wait. and wait for it to load using Contour 2. If you already have a streaming device (Apple TV, Amazon Fire, Chromecast or Roku) I would heavily recommend using that instead of Contour. I tried unplugging the DVR which is connected to the TV I attempted to view Netflix on demand on---no joy there. Your individual experience, like an EPA mileage estimate, may indeed vary.
SLOW Streaming Netflix/Amazon (using wireless Internet)
I have a Samsung "smart tv", and a Tivo, both are connected via wireless to my internet service with Cox. Both, are super slow, lag, or quit on me, telling me my internet speed is too slow, or my connection is lost, etc. This happens when I am using Netflix, or Amazon Prime to watch movies (or tv episodes). And it happens whether I am streaming through my TV or through my Tivo. Only one is used at at a time, no other wireless is used in my house while I'm trying to use the TV/or Tivo. Does anyone have any suggestions of how I can fix this? (do I need to upgrade internet speed, buy better wireless adapters for TV and Tivo; connect directly to modem??? or anything else?) Please help!
Interesting issue with my Netflix streaming.....
I started having trouble with my Netflix streaming to my smart tv tonight so I began investigating and found something very interesting... Initially I tried a ping to netflix.com and every request timed out. I figured maybe their servers don't accept incoming pings so I tried a tracert next and this is what came back..... Tracing route to netflix.com [107.20.154.246] over a maximum of 30 hops: 1 7 ms 7 ms 7 ms 10.51.0.1 - My modem 2 7 ms 7 ms 7 ms 172.21.0.180 - Cox 3 42 ms 29 ms 29 ms 70.169.77.248 - Cox 4 44 ms 59 ms 45 ms dalsbprj01-ae1.0.rd.dl.cox.net [68.1.2.109] - Cox 5 31 ms 31 ms 32 ms 68.105.30.10 - Cox 6 72 ms 66 ms 65 ms 54.240.229.102 - AMAZON?? 7 66 ms 67 ms 67 ms 54.240.229.12 - AMAZON?? 8 79 ms 79 ms 79 ms 54.240.229.164 - AMAZON?? 9 66 ms 67 ms 65 ms 54.240.229.125 - AMAZON?? 10 73 ms 73 ms 73 ms 205.251.244.22 - AMAZON?? 11 66 ms 67 ms 68 ms 205.251.245.11 - AMAZON?? 12 65 ms 67 ms 67 ms 205.251.245.123 - AMAZON?? 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 69 ms 69 ms 74 ms 216.182.224.197 - AMAZON?? 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. So what I am wondering is why my internet connection is being routed through AMAZON connections to get to Netflix. The last time I checked, Amazon didn't own Netflix, nor are they an ISP and they certainly don't own Cox. As soon as my connection moves from the Cox network over to Amazon you can see that all of the connection times go up, or even time out. Here's a tracert to Yahoo..... Tracing route to yahoo.com [98.138.253.109] over a maximum of 30 hops: 1 8 ms 7 ms 7 ms 10.51.0.1 - my modem 2 7 ms 7 ms 7 ms 172.21.2.180 - Cox 3 36 ms 19 ms 19 ms 70.169.77.248 - Cox 4 41 ms 42 ms 44 ms sanjbprj01-ae0.0.rd.sj.cox.net [68.1.5.184] - Cox 5 160 ms 43 ms 43 ms 68.105.31.47 - Cox 6 95 ms 109 ms 99 ms ae-9.pat2.dnx.yahoo.com [216.115.96.113] - Yahoo 7 80 ms 79 ms 79 ms ae-6.pat1.nez.yahoo.com [216.115.104.118] - Yahoo 8 80 ms 79 ms 79 ms ae-0.msr1.ne1.yahoo.com [216.115.100.1] - Yahoo 9 79 ms 79 ms 79 ms UNKNOWN-98-138-97-X.yahoo.com [98.138.97.3] - Yahoo 10 81 ms 79 ms 79 ms UNKNOWN-98-138-97-X.yahoo.com [98.138.97.47] - Yahoo 11 81 ms 79 ms 79 ms po-17.bas1-7-prd.ne1.yahoo.com [98.138.240.20] - Yahoo 12 80 ms 81 ms 80 ms ir1.fp.vip.ne1.yahoo.com [98.138.253.109] - Yahoo Trace complete. So in this we can see that my traffic takes a different route and jumps directly from the Cox network on to the Yahoo network and then connects. I ran a tracert to a website that I run next.... Tracing route to azcheermixes.com [192.0.78.24] over a maximum of 30 hops: 1 6 ms 7 ms 7 ms 10.51.0.1 - my modem 2 7 ms 7 ms 7 ms 172.21.0.180 - Cox 3 28 ms 22 ms 39 ms 70.169.77.248 - Cox 4 20 ms 21 ms 19 ms langbprj02-ae2.rd.la.cox.net [68.1.1.19] - Cox 5 20 ms 22 ms 21 ms ae-7.r00.lsanca19.us.bb.gin.ntt.net [129.250.194.165] - NTT America 6 34 ms 34 ms 34 ms ae-17.r04.lsanca03.us.bb.gin.ntt.net [129.250.6.202] - NTT America 7 21 ms 21 ms 25 ms ae-6.r21.lsanca03.us.bb.gin.ntt.net [129.250.5.69] - NTT America 8 30 ms 29 ms 31 ms ae-12.r22.snjsca04.us.bb.gin.ntt.net [129.250.4.150] - NTT America 9 32 ms 31 ms 31 ms ae-36.r02.snjsca04.us.bb.gin.ntt.net [129.250.5.242] - NTT America 10 29 ms 29 ms 29 ms xe-0-6-0-8.r02.snjsca04.us.ce.gin.ntt.net [128.241.1.150] - NTT America 11 30 ms 30 ms 29 ms 192.0.78.24 - Wordpress (my site host) Trace complete. Low connection times, no timeouts and NO AMAZON. Does anyone know why Cox traffic to Netflix is being routed through Amazon??Netflix Throttling
Does Cox throttle connections with Netflix? Over the last few days Netflix can't even go 5 minutes without slowing to a crawl, but other services like Hulu or Amazon Video are fine. Speed tests through the computer are all normal. Essentially everything works fine except for Netflix, though the service works fine on other providers.
Loss of internet when watching Netflix and other online video services
Although I just upgraded to a DOCSIS 3 modem and wireless N router, I still get interruptions on my video service claiming that my network is down. My android tablet frequently shows a connection to my network which would indicate that it also sees an interruption on my internet service. Is this a COX issue or something in my system. I changed the cable from the modem to the router which was suggested in some of the other forum responses.Connectivity Issues/Slow Speed
I have recently been having more and more problems with my internet. It started a few days ago and has since gotten worse. I can hardly connect to netflix or hulu, I am getting lag in my games, and when I did a speedtest online, it was anywhere from 3-6MB download. I have the upgraded package and was originally receiving 25MB speeds. What gives?Netflix locking up while streaming using wifi on Samsung Hand Set with COX, but works fine with AT&T Uverse
Anyone else experiencing this problem? Tested using Cox Hot Spots, and home wifi and AT&T residential connection. All four Cox Hot Spots had the same problem, AT&T Uverse worked fine. Seemed to start when Netflix upgraded their app for Android.
