Packet Loss Issues - 300mbps speed now down to less than 40mbps for 5ghz, 20mbps for 2ghz
https://forums.cox.com/forum_home/internet_forum/f/internet-forum/21209/cox-ruining-fortnite-and-live-streaming-experience-with-packet-loss?ReplyFilter=Answers Saw this post from last year but doesn't seem to have a solution to it. Pretty much experiencing the same thing. Got the COX 300mpbs subscription in March using their panoramic modem. Got my own modem/router - Nighthawk AC1900 C700- 2 months later. Also have another router hooked up to it straight to my room. A month and a half later, I just started getting slower speeds. Reached out to COX support and pretty much told me that this slower speed is caused by the additional router then shifted to that my modem/router is defective. Support then told me to reach out to NETGEAR support for troubleshooting. Reached out to NETGEAR twice already with a 24 hour gap where they had me 1) change the channel for the 2.4ghz from auto to 11 and the 5ghz channel from 153 to 161 and then 2) factory reset the router/modem then change the MTU size from 1500 to 1472. Also, just to satisfy the issue with the additional router, I removed it from the main router/modem right before I reached out to NETGEAR. Again, I was running this set up for more than a month and a half before i started experiencing the slow internet issues. Verified that the router is running the approved COX firmware, replaced cables, verified connections -etc. Still to no avail. Any help?1.4KViews0likes2CommentsSamsung Smart TV connectivity
I have a problem with only ONE of my Samsung Smart TVs connecting to my Netgear AC1900/C6300BD router. There are times when it connects and is usable. Other times I need to use the wired connection (using WiFi repeater) when the wireless fails. At times, even the "wired" connection won't work (since in reality, it's wireless, though the "smart" TV doesn't know that). Anyway...all other devices work, tablets, phones, computers, printers, etc. on wireless. New problem last night...used wireless for Netflix, but picture quality was terrible, changing from clear HD quality to fuzzy 1960's color TV mode (yeah, I'm that old). I tried disconnecting from the wireless network and switched to "wired", and neither would connect to the router. So, I reset the router, and all was well. To further muddy the waters, this TV/router combination worked fine before we moved from Mesa to Buckeye (wired cable -- Mesa, Optic Fiber -- Buckeye). Any suggestions? I've also tried to use a manually entered IP (vs. automatic)..and three extremely unsuccessful tries with Cox chat sessions.1.7KViews0likes1Comment