ContributionsMost RecentMost LikesSolutionsRe: Amazon prime video not working on non smart tv Cox has fixed the problem, not sure what they did but my Amazon Prime now works using my Contour App Re: Amazon prime video not working on non smart tv The last word I got was " This error is likely tied to the IP lease we have assigned you" and they are sending out a tech to try to resolve the problem. Hopefully it will work! Re: Amazon prime video not working on non smart tv This is a COX problem and after several hours with Tech support still no resolve Re: Amazon prime video not working on non smart tv I am having the same problem, I am able to watch Amazon Prime through my smart TV but when I try through the Contour Apps I get the alert that I am connected to a VPN which I am not