ContributionsMost RecentMost LikesSolutionsNew email policy I am completely stumped by Cox's new email policy. What kind of communication and entertainment company does not allow you to create an email account? Been with Cox for more than a decade and find their business decisions stupefying!!! No audio Watching tv last night audio went out and is still out. Any suggestions? Re: On screen guide messed up Thanks for all the info gang. On screen guide messed up What happened to the on screen guide in Contour? Yesterday was fine, no issues. This morning the guide is not right. There's no favorites, hd channels. nothing. The only way to see the channels in the guide is to switch to "all channels" which is a pain in the butt. Anyone else having this issue and how do I fix it? I've already rebooted and updated the boxes, but still nothing. Re: Contour TV no caller id Caller id works on all phones, but none of the tvs. Can't Cox ask the people who made the update that took these two convenient functions away to put them back? I just see many customers wondering the same thing. Re: Contour TV no caller id Yes, all tvs. And after numerous calls regarding the issue, still no resolution. I really think you guys should ask your customers which features they like before you start removing stuff. Re: Contour TV no caller id I couldn't agree more. They really are clueless when it comes to customer care. Contour TV no caller id I'm not sure why but with my Contour TV there is no TV Caller ID. Anyone else have the same issue? Re: Remote "B" button I got these same answers to my post. There are many people complaining of this issue I guess Cox doesn't listen to the requests of its customers. Re: Contour Tv on screen guide Can't it be put back on? I see quite a few people commenting on this issue. Why not listen to your customers?