ShopJohn
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Re: Contour and Android 11 Incompatibility?
With Android 10, up through yesterday, Contour worked fine. A selected show ran as expected. Google encouraged an update to Android 11, which I dutifully installed last night. Contour now works up to the point of viewing the TV channel, but with only a black screen and no sound. If the screen is then tapped, a "run" button is presented, along with a miniature circle in the lower-left corner. Clicking the run button results in a pause button. Clicking the pause then causes the run button to be quickly displayed, reverting to a pause button immediately. I removed the Cox app and the Cox Contour app, reinstalling both. I did that twice. No change--clicking on a particular show/movie/live broadcast results in a black screen. The phone is a Pixel 2XL. No prior problems accessing Cox Cable via Contour. I checked Contour on my laptop, and it presented programs just fine.0Views0likes3CommentsContour and Android 11 Incompatibility?
Contour worked with Android 10, but does not appear to work with the Android 11 update, even after removing/reloading the Cox and Cox Contour apps. Tech support indicated nothing could be done, other than to write a ticket for the engineers. Is there a workaround other than going back to Android 10?2.6KViews0likes6Comments