ContributionsMost RecentMost LikesSolutionsRe: On channel 115 we used to get "THIS" TV channel Kitty49 , Oh No! We'd be happy to look further into this issue for you. Can you please email us at cox.help@cox.com with your full name and full service address? Thank you. Re: DPQ-3212 modem w/battery backup never goes online after power failure stinkfoot63 , If you're on the phone when a power outage happens, the call will drop even if you have a battery. The battery installed in your modem will reload your device, so that you can use your phone service while the power is out in your home. Thank you. Re: 2 months of disconnects and slow speeds fishntyme, Hello, we'd be happy to look into this for you. Can you please email us at cox.help@cox.com with your full name and address, so we can further assist you with this issue. Thank you. Re: Unable to send email from Cox SMTP outgoing server on iphone and ipad koberlin1, Great! We're happy to hear that you're able to send emails again. Please reach back out if you have any other issues or concerns. We're always happy to help. Thank you. Re: Incompetence at the highest level socal transplant, What issues are you having with your email? We'd be happy to help. Thank you. Re: Incompetence at the highest level DAW, We want to help. What issues are you having with your email? Thank you. Re: On Demand missing episodes Stoney, We understand your frustrations. But we have no control over what is put on On Demand and when. Thank you. Re: On Demand shows just stop in the middle frankorobo, Oh No! We want to help. Is this happening on just TV shows you're trying to watch or is it also happening on movies as well? Thank you. Re: On Demand shows just stop in the middle graceg123, Oh No! We want to help. Please email us at cox.help@cox.com with your full name and full service address so we can further assist you with this issue. Thank you. Re: Buffer while recording LSa, We understand your frustrations, but unfortunately that feature is not available in the New Contour system. We do apologize for any inconvenience this has caused. Our new Contour system does have many other features available to you. Please visit our website at www.cox.com to see all the features Contour 2 has to offer. Thank you.