BrianBB
New Contributor
Joined 7 years ago
User Profile
User Widgets
Contributions
Re: TV not easily turned on when input is fr. Contour.
Thks..batt is @ 40% but the difficulty in starting occurs with both the Sony remote and the Contour remote. The white light that usually goes on the TV when the power button is pushed on either remote does not go on when the TV won't go on. Prob. not both remotes failing at the same time.3Views0likes3CommentsTV not easily turned on when input is fr. Contour.
Contour to Sony smart TV via hdmi, the to soundbar. Many mornings, when I turn on the TV, nothing turns on until I pull the plug and replug. Today, I got the Contour 'welcome' screen when i finally was able to get the TV on. However, the internet worked fine. Problem likely with Contour v. TV?1.5KViews0likes9CommentsRe: Constantly have to reset receiver
For auto daily reboot: click on Contour button 'gear' icon ( to the right of apps) settings preferences general daily update time (default) 2:00 am to 4:00 am don;t forget to click on 'confirm' before you exit Why doesn't Cox make this process available on their website? Now maybe you can help me: how do I use the remote to go back a page? Seems that when I;m done with something, I need to click on "Contour" and start over.4Views0likes0CommentsRe: Constantly have to reset receiver
I went thru the same...been a customer 2 weeks...had three techs out...exchanged dvr and remote twice and still it froze, changed channels or otherwise went weird....the chat support people would reset the box and it would be fine for a day...the last tech had the answer..something none of the other techs and support people even sugggested. When it acts up, at least with the xr11 remote, click on the A button for help, then clip on 'reset'...you don't need to spend hours on the phone for support to do it for you. If the remote does nothing, unplug the dvr for about 30 secs and then replug it in. Best yet!!!! the first two techs didn't set the box to reboot by itself from 2-4 am each day...so the box gave me all the problems because it never shut off. To schedule the reboot, click over to settings and look for automatic reboot and click on it....so far, it's worked fine since number 3 did that for me.55Views0likes0Comments