ContributionsMost RecentMost LikesSolutionsRe: Dropped Calls I'm writing on behalf of my elderly mother who has dementia. When I call her COX dsl landline (which is directly connected to her modem), I run into the issue that she picks up, says hello, and a few seconds later the call disconnects. This is extremely frustrating and puts my mother at risk. She is in an assisted living facility and I can't get in to fix the problem. Can a technician please go to help her!