ContributionsMost RecentMost LikesSolutionsRe: Dropped Calls I'm writing on behalf of my elderly mother who has dementia. When I call her COX dsl landline (which is directly connected to her modem), I run into the issue that she picks up, says hello, anda few seconds later the call disconnects. This is extremely frustrating and puts my mother at risk. She is in an assisted living facility and I can't get in to fix the problem. Can a technician please go to help her!