EricaW
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Joined 10 years ago
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Re: Email down
www.cox.com/.../email-server-settings.html Hi AlwinCalifornia, Thanks for checking the settings you have. Please take a moment to email us at our cox.help@cox.com email address with your username and home address. Please be sure to share a link to this forum thread. We're looking forward to receiving your information and extending support. EricaW Cox Support Forums Moderator15Views0likes0CommentsRe: Constant outages
Hi, Dunnm. If you use a rental modem, we can exchange it at a local Cox Solutions store with no appointment required. www.cox.com/.../search If you seek an appointment or review of technical matters specific to your account, please send the full address and link to this forum post by email to cox.help@cox.com anytime. We'd be happy to help. -Erica Cox Forums Moderator195Views0likes0CommentsRe: Lost of connection
Hi Fiona12, We know the importance of maintaining a steady connection. I can appreciate the frustration such disconnections have meant for you. For support, please send an email to our cox.help@cox.com email address with a link to this forum. Please be sure to include your home address and tell us about any other troubleshooting performed. We look forward to helping you toward the resolution you deserve. -Erica Cox Forums Moderator8Views0likes0CommentsRe: very slow upload, download slower than usual, connection drops
Hi Decipher, I'm sorry to hear of such a series of events. I realize intermittent issues can take multiple attempts to resolve. The now obsolete parts may have caused interference with the signal. It sounds like there has been more than one contributing factor. If you care to have us review matters, please email us with your full name, home address, and link to this thread. We'd be glad to check on a sooner visit and/or confirm all the necessary history is linked to your new appointment. We want to help in any way we can to best set you up for success with the next part of the process. -Erica Cox Forum Moderator50Views1like0CommentsRe: all my DVR shows gone - June 2022
Hi. I know we expect to have our recordings remain in place. To allow us to review matters, please email cox.help@cox.com with your full name, home address and a link to this thread. We look forward to assisting in any way we can. Erica, Cox Forums Moderator72Views0likes0CommentsRe: AMC+
Hi Brianreese76, AMC+ is a fairly new bundle that includes all the benefits of AMC Premiere-which is included with most subscriptions: https://www.amc.com/ and much more: the premier collections of Shudder, Sundance Now, IFC Films Unlimited— plus exclusive series and Ad Free access to acclaimed shows from AMC, BBC America, IFC, and SundanceTV. https://www.amcplus.com/faqs Please consider review of both links and if we may extend support, please email cox.help@cox.com with your remaining inquiry. Erica Cox Support Forums Moderator193Views0likes0CommentsRe: How about adding MeTV+ in Phoenix/
Hi Davidoo, It appears we have MeTV available on channel 93. I am hopeful this is the version you're looking for. Please consider review of our channel lineup to learn about more programming that may interest you. www.cox.com/.../channel-lineup.html May we extend support with anything else? Please email our cox.help@cox.com address anytime. Erica Cox Forums Moderator69Views0likes2Comments