ContributionsMost RecentMost LikesSolutionsRe: MOTOROLA MG755O ISSUES ROANOKE I am sitting next to my MG7550. Nothing between my tablet and modem. I am using my wireless connection and the cox speed test going to Nova. I received a socket error on my first try. ping = 16ms jitter = 4 ms upload = 10.0mbps download = 26.0mbps second test ping = 14ms jitter = 60ms download = 32.5 mbps upload = 9.5mbps should no obstructions or interference. I am 5 feet from the modem. Re: MOTOROLA MG755O ISSUES ROANOKE here are my Ethernet speed tests. I am directly connected to my MG7550 using a cat5 cable. I used the speed test on the Cox site. It was connected to Cox Nova. ping = 11ms jitter = 3ms download = 175.2mbps upload = 10.7 mbps second test ping =11ms jitter = 1ms download = 3.6mbps upload = 10.8mbps third test ping = 11ms jitter = 1ms download = 100.0 mbps upload = 10.8mbps Re: MOTOROLA MG755O ISSUES ROANOKE I will have to move desktop to the room where the modem is. I will that this morning and compile some some speed statistics. Also occasionally I do get some T3 timeout events. I have tried to research these but can't find anything specific about their cause. The modem we had before the Motorola MG7550 worked fine. The connection speed seemed okay and we had no issues connecting to it. It was getting old so we thought we were trading up. The old modem was a Cisco MOTOROLA MG755O ISSUES ROANOKE Does anybody on Cox have a working Motorola MG7550 AC1900 modem\router? My wireless network is slow and devices are slow establishing a connection. Devices sometimes timeout attempting to establish a connection. Cox techs have been on-site and unable to find an issue. They say the signal is good. They found no splitter related issues. Arrogant Motorola support was not helpful. So, does anyone have one of these modems working on a Cox network? In Roanoke, VA? I would appreciate it if someone could tell me what the upstream and downstream connection status readings should be. I would greatly appreciate any help. Thanks for your help!