CoxOCcustomer
New Contributor III
Joined 4 years ago
User Profile
User Widgets
Contributions
Re: Cox is throttling speeds of DOCSIS 3.0 modems
I also have an older 3.0 modem that I was using on Cox's 250 plan (for a long time). A few months ago I came across their new certified cable modems document to find out that my modem was now only supported up to 150. Unfortunately Cox seemed OK letting me continue to pay for 250 - I've downgraded to 150 for the time being, but only because I noticed the issue, not because Cox came to me and told me of the change. Yes, my modem is old and I'll eventually get an upgrade to 3.1, but I'm a little disappointed that Cox wasn't a little more proactive once they changed their standards.316Views1like7CommentsRe: DRM Cox with HD Homerun cable
Unfortunately you're going to have to move on. Same happened to us here and my HDHomeRun Prime has been sitting in a drawer since March. On the upside, we found streaming to be a much better option than what Cox was providing, and if Cox didn't force our hand, we might not have even thought to switch.101Views1like0CommentsRe: DRM preventing viewing of most channels in Las Vegas market
That was my post from January. They DRM'd all the non-local channels for a couple days, then reverted back to where DRM was only an issue for the premium channels. I've since moved on to streaming, but have been following the ongoing DRM issues with Cox since, and it looks like Cox has made a corporate decision to effectively shut out most of the cablecard users by turning up the DRM on all but local channels. I think Orange County has since gone dark for old cablecard users like me who were using a HDHomerun Prime (or like device). I suspect the cost of supporting the few cablecard users is more than whatever income that group brings in, so Cox is forcing you to either rent their equipment, or go elsewhere. If you're still using a device with a cablecard to receive tv from Cox, and they haven't already applied more restrictive DRM labels to all your channels, you should feel lucky - and you should also start looking for alternatives for when your day comes. We switched to streaming (YoutubeTV in our case) and it's been quite a bit better than we thought it would be, such that we're not ever looking to go back to cable.22Views0likes1CommentRe: DRM Change in OC (Aug 2021)?
I'm afraid this is something that's been coming for a while now. Like you, I was a cablecard user since 2008 and have enjoyed not having to rent equipment from Cox as a means of saving a little money. They initially did this in January 2021 in OC and fixed it shortly afterward (but I guess the writing was on the wall at that point). I tried out YoutubeTV in March and decided that was the direction to go both on channel selection and cost (no separate fees, no equipment fees for unlimited cloud DVR, etc). Time to retire the old equipment and just move on. Only thing you need to watch out for is Cox's 1.25TB data cap (assuming you stick with Cox for internet), which would probably only apply if you watch a ton of HD programming, or a moderate amount of 4k programming in addition to normal daily usage. Cox also conveniently added $10 to my broadband cost since I didin't have a 'package' anymore, even though a promotional package discount wasn't showing on my monthly bill (so be aware of that also). As soon as a broadband alternative is available, Cox and its perpetually poor customer service are going to be hurting I think.16Views0likes1CommentRe: Wichita KS CableCard now has DRM
Having gone through this several months ago, I can suggest using this interim period where Cox is "investigating" as an opportunity to explore other options. Its pretty easy to get an inexpensive Roku, or Chromecast or other items (assuming you don't already have a smart TV with something built into it) and use a free trial of Youtube TV or Sling TV or Hulu with Live TV or whatever, and see if stringing along while Cox is trying to get their stuff together is even worthwhile. When I did this months ago, we found that the alternatives were not only better but cheaper and I won't be going back to Cox as a tv customer anytime soon. And as an added bonus, having an old PC running nearly continuously as my DVR using a cablecard, that we've now retired, has saved us between $5 and $10/month in electricity costs alone.3Views0likes0CommentsRe: Wichita KS CableCard now has DRM
I can agree with everything you've said, although throwing additional terminology in may only make it harder for a customer to identify the problem they're having, especially if the only thing they see is 'DRM' next to the channels that they are now unable to access, and they're searching these forums for other 'DRM' problems. The sad fact is that the days of being able to use a cablecard in order to lower the cost of accessing cable tv are likely nearing their end. My setup had been working for over a decade, but finally switched to streaming to avoid these regular issues (as well as the cost/fee increases) and haven't looked back.19Views1like0CommentsRe: Wichita KS CableCard now has DRM
I think you may be getting bogged down in semantics here. Users of the HDHomerun (of which I was one) would run a channel scan and receive a list of channels received, with some being flagged with a DRM identifier. Those flagged with the DRM flag would no longer work with their external DVR. Cox's change meant that most/all non local channels would now have this flag and subsequently no longer effectively be viewable. DRM in this case is a broad term that those in this group are using in the more specific case referring to the copy-xxx definition you're citing. So whatever change Cox is making is generating the DRM identifier, hence the use of that term in identifying the problem here. On the issue of older Hauppauge products, the 2650 was one of the only cablecard units available and with Media Center was still able to receive and record these "DRM'd" channels, regardless of Cox's shenanigans with channel labels (at least it continued to work until we left Cox 2 months ago)27Views1like2CommentsRe: Wichita KS CableCard now has DRM
Orange County CA had the DRM issue a few months ago and it was fixed after a few days. If the DRM becomes a permanent thing, you probably have 3 options: 1. Start renting your equipment from Cox 2. Revert to something older that will still work (we had a Win7 PC running media center with a Hauppauge 2650 that would allow us to watch/record even DRM channels) 3. Get your TV elsewhere Between these frequent issues and the price increases, we found YoutubeTV (accessed by a PC browser or with a $25 Roku) to be a much better deal than anything available from Cox. So far the 1.25TB data cap that Cox has on our continuing broadband service hasn't even been close to an issue with streaming tv. Whatever you choose, good luck!21Views0likes4Comments