ContributionsMost RecentMost LikesSolutionsRe: Brand New Gigablast Download Speeds Are Unacceptable Issue resolved. Just canceled Gigablast (you guys should really rename that) and went back down to preferred 150. I returned all my expensive DOCSIS 3.1 Modems and have my little trusty modem back online and getting the speed I'm paying for! Wasted a whole week of my life and I got a $23 credit lol. So awesome. Re: nice cox. Lol, they should really rename "upgrades" to "we're going to screw up your service so you can deal with incompetent CSR's". Re: Beware of false advertising on website “upgrades” If you file a class action let me know. This company is trash. Re: Gigablast Speed is not near where it should be Jem, I found the fix to your issue. Simply cancel Gigablast. Im not even joking, I went through all this BS for almost a week. I was getting around 400mbps and thats tweaking all the settings in my adapter card, changing all the coaxials, you name it I done it. So I downgraded to the ultimate which is up to 500mbps in my area and guess what? Same modem just different plan and my speed went down to 250mbps (WTF right?). I canceled and went back to the preferred 150, you get the most bang for your buck and not paying for what you're not getting. Cox gigablast is a hoax. Re: Brand New Gigablast Download Speeds Are Unacceptable I have the same exact problem! Getting 1 gig directly from coaxial, when it comes into the modem goes to 300ish. I changed out modems twice, the same exact issue. Re: Terrible Download and Upload with Gigablast same here and I switched modems twice and had a technician change out all the lines. Garbage. Any fixes to Modem Issues with Gigablast. I’ve been reading that many people are experiencing slow gigablast speeds hardwired. My situation is almost the same. Got gigablast and bought a shiny new nighthawk CM1200 modem to go along nicely with it. To my disappointment and to many others, I was only able to pull 300–350 hardwired directly into the modem. Had techs come out to replace everything from the street to the house, we ran a test with the new coaxial and we got The full 1Gb. Now I connected it to the modem and hardwired it my ASUS ROG laptop and boom! 300mbps....what a let down. has anyone every got this issue resolved???? I’ve seen many posts but no solutions! I’m thinking that the modem was not configured correctly by Cox or it’s possibly a bad modem? kinda sad when I’m getting almost the same speeds I Was getting before on 150 preferred. Oh well I can always go back, I got my trusty Arrias SB1693 on standby.