ContributionsMost RecentMost LikesSolutionsRe: Data Light Yellow Oops - meant to say "Thanks Larry." Thanks to both. Re: Data Light Yellow Thanks Kevin. I was just about to report the same status. It seems our numbers are growing too. Re: Data Light Yellow My yellow light has been on for over a week too. It would seem that all of us Cox Contour customers have the same "issue". I have concluded that there is one of two possibilities for this light being on. 1) This is a psychological experiment designed to determine to what lengths we will go when this "new" light suddenly appears though no other symptoms are obvious. 2) A camera hidden in the box's front panel has been activated. It is illegal to activate a camera without giving notice - hence the light next to your laptop camera - so this light has been activated to signal that a camera is watching and possibly recording our every move. Please note that my comments are for entertainment purposes only and serve no other purpose than to lighten the mood and distract us, if for only a moment, from that dang yellow light. Contour Voice commands not working This post appeared 2 years ago: ~~~~~~~~~ Hi there, Any tips or troubleshooting to get my Contour remote control's voice feature to work again? All other remote features are working okay. I also checked the remote itself and it looks fine, plus its fairly new (I got the service less than 2 moths ago). I went to the remote features and the voice option is "on", replaced the batteries to no avail, also searched the web for tips but no luck either - any input its greatly appreciated. P.s. I have two such remotes, the other one is working just fine. TVFan35 ~~~~~~~~~~ I could have written this because the details are exactly as were my own. The only thing not mentioned here that applied to me was that the voice command tone sounded strange when I pushed the voice command button. It was more of a burst of static than a tone. After unpairing and repairing the remote, restoring factory settings, checking that the voice command feature was turned on in the receiver settings, I noticed that my battery life was very low. There was enough juice left for basic functionality (about 10%) but it occurred to me that perhaps there wsan't enough juice to activate the mic and/or the voice recognition algorithm. Sure enough - I swapped out the nearly dead batteries with fresh ones that registered 100% life and all was well again. The voice recognition tone returned, as did the functionality. Hope that helps someone else -bp Contour 2 Remote - does not shut cable box off - PART DEUX - for BP, et al This is in response to the thread from a few months ago regarding the cable set-top box not powering off with other devices. I too noticed this right away. The system has obviously been designed this way intentionally but no one seems to want to say that. In fact, when you go into settings, the box manufacturer has included a little graphic that shows you how much power is saved when you power down your box. So its a little annoying when measures were taken to make this practice so needlessly tedious after advocating in favor of it. As far as motive goes, all I can figure is that they want your box to remain powered up so that they can send the box updates while you're sleeping. They even have a setting that allows you to select the time window for these updates and, not surprisingly, the default window is the wee hours of 2am-4am - while you're probably sleeping. If your box were powered down, then the update would likely start loading when you turn the box on which would likely impact the response of the box in a negative way with regard to your viewing experience. As was pointed out, you can manually go through a zillion button pushes to manually turn the box off, or you can walk over to your box and manually push the power button, but that's annoying when the remote goes to all the trouble of handling all your peripheral devices, but does not turn your box off. I don't know about you, but from my favorite viewing location, the set-top box and the bedroom are in opposite directions. Also, I have to open a glass cabinet door to push the button, then close it again afterwards - trivial, yes, but not so much when I'm half asleep and just want to stagger off to bed. As far as the Cox representatives either disavowing all knowledge of this issue and/or just telling you what you can and cannot do, I have found it surprising how many of them really don't know about or seem to understand the issue. The real surprise came when I was talking to a nice young woman who quickly volunteered the following, "I really don't know since we don't have the equipment here to use and I've never used it or even seen it myself." I think my response was, "Whaaaaaaa?" Yep, it turns out that the nice young woman I was speaking to was located in Texas (presumably along with a lot of other Cox employees), and apparently, Cox does not operate in Texas. Wow, right? I believe this person worked in "Sales", so here is a group of people selling a product that they've never laid eyes on before. This topic probably was not included in their manual so they either have to improvise or simply claim ignorance - the latter of which certainly is through no fault of their own. Having said all that, I'll conclude by saying that I really like the product and I haven't found much else I don't like about it. It's a huge improvement over the last version and this really is pretty minor in the grand scheme of things. It's just high on the annoyance factor. There's a good reason I've been a Cox customer for 20+ years. -bp (ps - my initials are also BP, my TV is also Samsung, and my audio is also Bose. I think I found my doppelganger.)