ContributionsMost RecentMost LikesSolutionsRe: Unlimited plan Please email our team at cox.help@cox.com to discuss billing issues. Re: When did pause and rewinds on live TV stop happening? There have not been any changes that we are aware of, if you are subscribing to dvr service that should definitely work. I would try a manual reboot by unplugging the power first to see if that makes any difference and if still experiencing trouble, email us at cox.help@cox.com to take a closer look. Re: Can't pay my bill! Now I have a late fee! Hi Nikki, Please email our team at cox.help@cox.com so that we can take a closer look into your account for you. Please include a link to this thread and your home address. Thanks! Re: Is this a typical COX chat? We apologize for this interaction. You can reach one of our account specialists at 1-888-438-6673 to make changes to your account. Re: I'm a Very Disappointed Cox customer Hi there, If you need assistance with your wifi connection, feel free to email our team at cox.help@cox.com with your first/last name and complete home address along with a description of your issue or a link to this thread so that we can assist. Re: Price skyrocket Hi there, Our forums are not intended to discuss billing details. You can reach one of our account specialists at 1-888-438-6673 to see what options may be available and if needed they can assist in disconnecting services. Re: Internet speed slows shortly after modem reset If you hard-wire direct to your modem and experience the same trouble, we will likely need to have a technician out to investigate further. Just be sure that any coaxial connections are tight and bypass any potential cable splitters if possible. If needed, send our team an email to cox.help@cox.com with your name, address and link to this post so that we can assist. Re: Wth Hi Emmanuez, Please send us an email at cox.help@cox.com with your first/last name and we can review your account for any potential adjustments related to any area outages. Re: Internet outage Hi r3db34r, It sounds like we may need to take a closer look into this and potentially have a technician out. Please send us an email with your first/last name, complete home address and a link to this thread to so that we can check into this for you. Re: Cox remote falsely claims batteries are low. You would only need to bring in the remote.