BrianM
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Re: Senior 😕
Hi Jeannetay, Our forums are made for members to discuss technical/service issues, not billing-specific concerns. Just to let you know, we do not currently offer any new applicants for a senior discount, only ones that have already been Grandfathered in before September 2024. You may possibly be referring to the ConnectAssist program that is $30.00 per month for those that would qualify. You would need to apply here https://www.cox.com/residential/internet/low-cost-internet-plans.html90Views0likes0CommentsRe: When did pause and rewinds on live TV stop happening?
There have not been any changes that we are aware of, if you are subscribing to dvr service that should definitely work. I would try a manual reboot by unplugging the power first to see if that makes any difference and if still experiencing trouble, email us at cox.help@cox.com to take a closer look.410Views0likes0Comments