ContributionsMost RecentMost LikesSolutionsRe: Is this a typical COX chat? We apologize for this interaction. You can reach one of our account specialists at 1-888-438-6673 to make changes to your account. Re: I'm a Very Disappointed Cox customer Hi there, If you need assistance with your wifi connection, feel free to email our team at cox.help@cox.com with your first/last name and complete home address along with a description of your issue or a link to this thread so that we can assist. Re: Price skyrocket Hi there, Our forums are not intended to discuss billing details. You can reach one of our account specialists at 1-888-438-6673 to see what options may be available and if needed they can assist in disconnecting services. Re: Internet speed slows shortly after modem reset If you hard-wire direct to your modem and experience the same trouble, we will likely need to have a technician out to investigate further. Just be sure that any coaxial connections are tight and bypass any potential cable splitters if possible. If needed, send our team an email to cox.help@cox.com with your name, address and link to this post so that we can assist. Re: Wth Hi Emmanuez, Please send us an email at cox.help@cox.com with your first/last name and we can review your account for any potential adjustments related to any area outages. Re: Internet outage Hi r3db34r, It sounds like we may need to take a closer look into this and potentially have a technician out. Please send us an email with your first/last name, complete home address and a link to this thread to so that we can check into this for you. Re: Cox remote falsely claims batteries are low. You would only need to bring in the remote. Re: Yahoo Email - Cox Lowers Monthly Internet Fee Hi rpchurch, We have never charged for email service, it has ways been a free added benefit to the Internet service and is something that you will continue to have access to after transitioning to Yahoo. Re: Email migration if Yahoo account already exists? If you have a pre-existing yahoo email (not Cox.net, but rather a Yahoo.com account) then it would be logging in with just a username that does not contain Cox.net at the end of it. It would still be completely separate and not contain any emails that are associated with your cox.net email account. If you can currently go to cox.com and can still log into and view your Cox emails there, that means your email address has not transitioned over to yahoo yet. Re: Email migration if Yahoo account already exists? These will still be treated as separate accounts as your Cox one will still have Cox.net at the end and yahoo.com for the other, but you would just login using the whole username@cox.net to access your Cox account at yahoo.com once your Cox account has transitioned over to Yahoo. If you have not received a final email to your Cox account that it has been transitioned, then you will not be able to login at yahoo.com yet.