25_yr_cox_user
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Re: XR15 Remote Not Pairing with Samsung TV
Another list of codes to try 12280 10060 10812 11060 12281 10178 11632 10587 12284 10408 10702 10217 10766 10482 11454 10329 10814 11597 12253 10650 10032 11959 11903 10030 10056 10090 10427 11575 13118 12278 11581 11632 10702 10060 11959 10766 11903 11060 10587 10329 10814 10650 10482 10032 10030 10178 10019 11575 11597 10427 10408 10217 10090 10056 11581 10037 From How to pair a Comcast Xfinity remote to Samsung TV (knowtechie.com)181Views0likes4CommentsRe: XR15 Remote Not Pairing with Samsung TV
List of codes for newer remotes for Samsung from the internet 10812 12051 10702 13382 10178 10060 10030 11959 10766 11632 10814 11575 10650 11060 13118 11755 10587 10482 10427 10408 10329 10217 10056 10032 10019 11903 12268 12280 12281 12284 11597 10090 12278 11581 11454 12253 10037195Views0likes0CommentsUpgrade to Fiber Causes Headaches
UPGRADE SUMMARY I recently upgraded to Cox fiber connection. This included a new interface box, fiber line, new gateway, new entry point into house. The old contour box on the TV fed video and audio signals {using HDMI and AV cables ] to the Yamaha RA-X1070 receiver for decoding and av to the Samsung Smart TV via HDMI. The new interface with the Yamaha was a Model SCXl11BEI called the XiOne. The Yamaha displayed the signal and immediately named this the XiOne source. The Gateway powers a wired switch so the TVs, the Yamaha, two Nintendo Switches are wired internet vs Wi-Fi. There is one gateway pod to extend the Wi-Fi field. IMMEDIATE PROBLEMS TO OVERCOME With the removal of the AV connection from the old contour box, this killed the signal to the external speaker systems on the Yamaha. I had hoped the HDMI connection from the XiOne to the Yamaha would be sufficient to provide this signal. Noted this to the installer and he called supervisor who rendered the judgement it was not Cox's problem. After research I was able to glean from the 170 page Yamaha Manual to set the system to 5.1 and one othe speaker zone and switch on party mode. Had to move one set of wires to power Speaker Zone 2. This restored the ability to play music in the installed ceiling speakers outside and in three other rooms in the house. Invested time 30 hours. So I guess Cox was correct it was my problem. Still not convinced the 5.1 sound is working. Remotes had to be paired again and again. Invested time 2 hours. Don't know why but they seem stable now. Had to use the fifth code on the Yamaha list. SECONDARY PROBLEMS Multiple loss of internet signal for about 5 minutes. Seems to be around 2-3 pm on several days. After 2 days the Yamaha was now displayed Contour meaning some information came down the line and changed the source name. This unpaired all remotes and caused some other issues to appear. The most annoying is when all is turned off using the Cox remote (turns off TV and Yamaha simultaneously), the TV (without the AV Receiver on) comes back on in a few minutes. Found this out by getting up in the morning and finding the TV on displaying last channel watched. Cox has a Settings/Device Settings/Power Preference called HDMI Device Control (HDMI-CEC) set to on when inspected. I set to off and this may have fixed the issue of the TV coming on but on restart the Yamaha displays XiOne again for the first time in 10 days. Now expecting more issues with remotes if this switches to Contour again. THINGS THAT WORKED OK Fiber install was clean and straightforward. Line still not buried. Two remote boxes seem to work OK without any issues. Panoramic Wi-Fi Pod reconnected after the new Gateway was renamed. Recordings were saved and not lost. QUESTIONS Does anyone know why the source name changed from XiOne to Contour after two days and if this supposed to happen.66Views0likes0CommentsRe: Paramount Plus on Contour
I still have the problems with Paramount plus for the Samsung Smart TV and the Contour box. I have reached out to Paramount and they have stated that this is an issue with the software download for the Samsung Smart TV and the Cox Contour Box. They have started a trouble ticket for the Samsung Issue with Case Number 10393711. For the Contour issue where the sign in works but I do not get the premium service, a second ticket was opened and that is 10393825. Note that 114 cases were opened between the two numbers in about 4 minutes so I have little hope that this will be resolved anytime soon.1View0likes1CommentRe: Why do I still get ads on my Paramount plus account on contour app? I have a primeum account?
I have sat on the phone on hold for the 1.5 hours needed to discuss with Paramount. They said immediately it was a problem with their app. I opened a trouble ticket for my Samsung app and for the Cox Contour app. However, I have discussed this with Cox and they just replied "Huh that sounds strange". You are not wrong that the Cox app is NOT working correctly for some (maybe all) as I have the same problem on the Contour Box.9Views0likes3CommentsRe: Paramount Plus on Contour
Paramount Plus has stopped working on my Samsung series 8 TV about the time the short cut to paramount was put up by Cox. I can sign in to Paramount Plus on the Cox Contour Link but get the add version instead of the premium version. Cox needs to file a trouble ticket with Paramount Plus to resolve this. It still will only load about 10% of the time. I could put up with the TV app not working if the Contour version would work as add free. I have watched the same show on add free with a run time of 47 min. ON the Contour Link, 60 min with ads To trouble shoot this , I have confirmed that the router (about 5 months old), the Samsung TV are updated on firmware and current.. Samsung tech support has spent several hours going through the TV remotely and confirmed that they see nothing wrong with its operation. The TV has a strong wifi signal. Cox was less than helpful as their tech support by phone did not know how commercials were coming over the contour link. Other attempts. Static DNS was assigned,- no help. Rebooted over 20 times in this process - no help. Deleted apps many times and reloaded - no help. Later today I will run a cable from the router to see if a faster data speed helps anything. However, I am seeing this complaint about the contour link in several places.1View0likes5Comments