Sales gave me incorrect price info

My current plan is expiring. I called 3 times and lastly was told to call back in a few weeks for new specials. I was told my bill would only go up by $10 until then. Two days later I received my new bill and it went up $32. I live in Irvine, CA - going to try T-Mobile 5G which will be available in my area soon.

  • Hello, this thread has been locked. The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account-specific issues, or would like to submit a channel request, please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator