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Can anyone confirm if this is a real number of spam +18888968174, they claim to be from cox and even knew my security question and answer. I have updated everything with my acct now so please don't recommend I do that.
Even if the number is real, a scammer could be spoofing (pretending) the number. How do you know they knew your question & answer? Did you reveal it and they confirmed? If you've changed everything since revealing, you should be good to go. Do you have 2-Factor enabled?
I asked them to prove they were from Cox by telling me something on the account. They said they couldn't share account into with out asking me my pin or security question. I told them to ask the security question. Which was right the question.
Yes I have two factor turned on and everything. I am super careful, my concern was they were already on my account.
I agree with Curt. If you don't know why Cox is calling you, don't bother with 'em. Even if you're the slightest bit hesitant, just hang up. What will Cox do...cancel your account? If it's something important, Cox will send a letter.