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My brother in Phoenix calls me and in middle of call we both hear beep beep beep like a dialing sound. Then we can barely hear each other for a minute or two. The volume comes back until the entire process begins. He’s 90 and no longer can deal with this type of situation. I have same COX system with phone and want to know what to tell him. Should he just switch to whoever is local phone company? I suggested he call COX, but he does not call.
Does your brother use any medical equipment hooked up to his phone line? My bet is on that and if so he would require a second line.