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Call Waiting keeps getting turned back on

I keep turning off call waiting via phone settings online and it turns back on after a few days.

I live on conference calls and this is SUPER ANNOYING.

What needs to be done to fix this?

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  • Hello. When you access voice tools on cox.com and attempt to disable it, does a prompt appear at the top of the page that says call waiting is turned off? -Allan Cox Support Forums Moderator.
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