Problems with one area trying to call us.

Calls originating from around Chattanooga Tn only ring once and stop.   2nd or 3rd calls sometimes come through.  If we answer during the first ring we frequently get the call.  At first we thought it was from just one phone number, however a second person has been trying to call from that area and has the same problem.  All other areas that we receive call from does not exhibit the same problem.  It is getting to be very annoying.

  • Hello Bob,

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Sharon
    Cox Support Forum Moderator
  • Do you subscribe to any call-blocking service...Nomorobo, Selective Call Rejection, etc?