Forum Discussion

hurdlekat's avatar
hurdlekat
New Contributor
5 years ago

Where do I plug in our home phone? I plugged it into the router, in Tel1 and there is no dial tone...

I also tried Tel2 and the phone jack in our home, no luck

2 Replies

  • MaryF's avatar
    MaryF
    Former Moderator
    Hi Hurdlekat,

    The phone should be plugged into Tel 1. If there is still no dial tone, you may try powering down your equipment for a few minutes. If you're phone service is still down, please send us an email to cox.help@cox.com and include your full name, account name, street address, and details of your issue.

    Mary
    Cox Support Forums Moderator