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- MaryFFormer ModeratorHi Hurdlekat,
The phone should be plugged into Tel 1. If there is still no dial tone, you may try powering down your equipment for a few minutes. If you're phone service is still down, please send us an email to cox.help@cox.com and include your full name, account name, street address, and details of your issue.
Mary
Cox Support Forums Moderator - Andrew_WeesContributor III
what cox modem do yo have?
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