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NOMOROBO **

I would like ask why COX offers a service like NOMORBO which is impossible to set up (I have tried unsuccessfully for a whole week following instructions perfectly) No one at COX technical service has a clue how to fix and NOMOROBO helpdesk never responses to any of my message requests for help. The failure of NOMOROBO only reflects negatively on COX TECH Support. If you cannot fix it do not offer it.

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0 Becky over 1 year ago

Hi 46fuhrer, Cox doesn't offer Nomorobo. Nomorobo is a third-party service designed to block robocalls. Nomorobo for landlines uses a phone feature called Simultaneous Ring. When Simultaneous Ring is enabled, your phone will ring on more than one number at the same time. The first device to pick it up gets the call and the other phones stop ringing. When a Nomorobo number is enabled in your Cox Voice Tools Simultaneous Ring settings, Nomorobo intercepts the call. Cox offers and supports Simultaneous Ring within Cox Voice. Have you tested Simultaneous Ring with a phone number other than the Nomorobo number to ensure the feature is working correctly? -Becky, Cox Support Forums Moderator
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0 46fuhrer over 1 year ago in reply to Becky

Simultaneous ring works within Cox Voice with another cellphone Cox Nomorobo call number is correct. Now what?
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0 Becky over 1 year ago in reply to 46fuhrer

Hi 46fuhrer, thanks for verifying that Simultaneous Ring is functioning correctly. I'm hoping you'll hear back from Nomorobo Support soon. -Becky, Cox Support Forums Moderator
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0 46fuhrer over 1 year ago in reply to Becky

NOMOROBO helpdesk has not responded to myny messages in over two weeks> It is a disgrace that Cox sponsers this third rate app with no tech support. My reccommendation is that Cox drop nomorobo all together.and support a service that works.
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