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In the last 25 hours, my phone has called itself. I was wondering who kept calling me. Went to Call History and saw it's my own phone number calling itself. What the f^^k Cox?
I'm having the same issue - It's a scammer claiming to be a Microsoft representative. The caller ID is MY land-line number so I can't block it (...or CAN I?)
Locally, yes. Why would you ever call yourself?
It's easy to reverse the terms. "Digital" sounds new, such as digital vs. analog. "Voice" sounds old, such as voice vs. data network. I understand why Cox renamed it Voice but during the changeover, it just sounds older.
The reactions to my old voice port were equally chuckling. I kinda thought a younger rep wouldn't know what it was so when I walked in with the voice port, I asked..."Know what this is?" [No. Where'd you find it?] Pathetically, it doesn't take much to amuse me.
Thanks for the follow-up with your eMTA install. I didn't feel just connecting an eMTA during a transition period would be so effortless. You need a tech at your house to reconfigure the demarc, test for ingress and re-provision your adapter. I just assumed a previous occupant jumped through all the hoops.
Although mine was a self-install, I was hit hard by Hurricane Cox-Buffoonery and without a working phone for 26 days. I wonder if you could also poll our readers for their downtimes.
Cox officially terms SCR as Selective Call Rejection and Anonymous Call Rejection but markets it as Anonymous Call Rejection. Probably a little PHYOPS there. Anonymous Call Rejection has a credit to being automatic and effortless (Ooo!) while Selective Call Rejection has a stigma to being difficult and effortful (Boo!). They're just selling the automatic side of it.
I own my call-blocking process. No SCR; no Nomo; no help. I recycled an old laptop equipped with a dial-up modem, loaded PhoneTray Free v1.39, connected to a phone jack...done. I've been blocking calls since 2011 and tinkered with every blocking scheme imaginable: wildcards, legit Area Codes, fake Area Codes, legit and fake exchanges, no numbers, my LATA, etc. Unless you enjoy tinkering, it's a lot of upkeep. After 8 years, however, I feel Permit Only is the only effective method. I decide who can leave a message on my answering machine.
Bruce, swapping out my modem during a transition period most likely was a contributing factor in the downtime I experienced. But, had there been no faulty hardware or if Cox had escalated the issue to a qualified tech with the proper equipment to identify the faulty hardware quicker, the downtime would have been much less. That's why I've advised people to insist upon an in-house tech when they're having persistent issues.
I contacted email@example.com today and asked them to confirm my understanding of Anonymous Call Rejection. According to Cox: "Anonymous Call Rejection allows customer to reject incoming calls from callers that intentionally block their caller identification information. Anonymous Call Reject does not block unknown or out-of-area callers".
Incoming calls using Caller ID Per Call Blocking or Caller ID Per Line Blocking would be blocked. When ACR is opted on, its purpose is to block all calls from callers who intentionally block their identification information. SCR blocks calls from 1-31 selected callers that you identify who have identification information (although possibly fraudulent). Cox prices them differently. ACR is available in the Premier Feature Pak, but it's an extra $0.99 per month.
I also asked about costs for Selective Call Rejection and was told it costs $4.00 per month, but it's included in the Premier Feature Pak at no additional charge. Cox also said Selective Call Forwarding is included at no extra charge in the Premier Feature Pak. I wasn't provided an a la carte price for SCF, but my guess would be it's the same as SCR. For those customers with a package that includes SCR at no extra cost, they might as well use it if they want to screen calls.
Please note: the costs I referenced are for my market. I don't know if Cox prices their phone features the same in all markets.
For me personally, if someone wants to reach me by phone, I'd better be expecting their call or recognize their identification information as someone I know. A spammer would have to do some research to identify someone to spam from whom I would take a call. Frankly, there's just no reason anyone would ever want to call me that badly. Everyone else will have to leave a voice mail and I'll call 'em back if they're legitimate (and I want to talk to them).
Bruce, I think I understand why you do your own thing. It's not so much about where you're going as how you get there. It's something you enjoy doing and I get that. My own version of tinkering leans toward doing stuff with Microsoft Excel workbooks and macros... but that's way off topic for this forum.
I noticed ekhawaii started a thread to update his findings and he had kind words for Bruce and me. Thank you for that, ekhawaii.
On another note, I wonder what, if anything, the OP did about his spammer issue. He never did post back here. Maybe he just wanted to vent a bit. Bruce and I have mostly kept content related to the OP's subject. Hopefully he got some ideas about how to handle it from something we said because we really did pretty much hijack his thread.
Happy birthday, America!
Well said CurtB, thanks for calling Cox to get the prices of the individual items. This thread has opened up some items that most of us were not aware. I did my other post to try to sidestep this "hijacked thread."
The basic post about "My phone called itself" has never happened to me....hope original poster got past the issue, since it could happen to any of us. So, what was the best solution, was it to add your number to the Call rejection (*60) or to one's own Phones call blocking feature? COX has never come back to reply.
Add it locally...to one of your 250 slots.