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Hello, I realize many people are having these same problems. But I want cox to be aware of these problems in my area (918) ( on the Oklahoma State Line East Central Oklahoma ) also. A Telephone conversation with Tech Support on evening of May, 07 Last Tuesday, The tech person and I went through the setup process to verify that I had made the correct entries and info. Nomorobo would not accept my Registration, the tech person said they would submit a ticket to tech support and the problem should be resolved in 24 hours. They have not resolved the problem as yeat, I assume they are over whelmed with this problem. Also the time stamp on caller ID has problems also, you can set the time and date correctly, but after I get a phone call the time appears to be correct, the am, pm changes to the opposite reading and the date advances to the next date, you can reset the time date and the same happens on the next call no matter what time, day or night. I fear there is going to be a lone wait to get things working properly.
When someone leaves a message on my phone the # shows up twice & all calls listed have the wrong time........they’re show an hour earlier than when the actual calls came in.
No thanks, Kevin. I’m not giving Cox all my personal info again and it took over a month to resolve the issue I was having. It was very tiresome & frustrating to say the least.