Am I the only person who's disgruntled by the addition of advertising between messages on webmail? It is MOST aggravating and I can't seem to find anyone to whom I can express this. Cox has also begun adding ads at the top of the webmail inbox; fine, they're not intrusive so I don't care. The ads between reading emails is MOST intrusive and annoying. So much so that I don't bother to look at the ads (which conceivably defeats the purpose.) Very annoying.
More disgruntled on this post about a week ago.
Sort of like when cable TV was first rolled out and being promoted. No commercials, because you are paying a monthly fee! How did that work out?
...and when you could just enjoy uninterrupted streams on YouTube.
Me too!!!!!! SOOOOOOOOOOOOOOOO ANNOYING. I wouldn't wear their shirts if they gave them to me for free!!!!!
As I mentioned in another same-topic post, Adblock defeats ads on my browser. However, I am curious as to what's on the white banner proceeding to obscure the content of your inbox after sending an email? Has anyone noticed this? You have to "X" out of it. Is it another ad?
I totally agree this is a real nuisance. We are paying very high rates for this email service and should NOT ads. I would expect this fo Yahoo, but not cox. This is ruining what had been a pretty good service. Letter so I should not have to clear and ad to see my emails. We are paying more and getting less service. Poor business.
You absolutely are not. I have ads from probably the same shirt company as everyone else--a site I have NEVER visited. Cox suggested I go to Google and block the ad; unfortunately, blocking ads and popups in Cox ALSO causes me not to be able to read email attachments!! So there's that. I was on the phone with Cox for at least 45 minutes last week asking about this, and Cox support is absolutely NO HELP!! They don't say that they don't know how to fix it, just for me to go block the site and that I might have been "infected with adware or malware." Ran a scan on my computer--nothing. If "infection" is so, why doesn't it happen on anything else? Makes NO SENSE!!!
I agree, the ads are annoying, but I also understand they help keep the Cox Webmail system free. If you don't want to get ads, then all you have to do is setup and use a mail client. POOF, no ads.
If you don't want to get ads, then all you have to do is setup and use a mail client. POOF, no ads.
That would work. Or, you could just block ads and use Webmail.
I block ads and pop-ups and had no problem opening an attached text file in an email my Webmai account received from a different email account.
unfortunately, blocking ads and popups in Cox ALSO causes me not to be able to read email attachments!!
Are you sure about that? I block ads and popups. I just sent a test email containng a text file attachment to my Webmail account from a different email client. I was able to open the attachment in Webmail. The browser is Microsoft Edge.
I totally agree, which is why I'm here. "Who the hell wants to see annoying advertisements when checking their email." What's even worse is the overwhelming amount of spam received each & every day.
I (& I'm sure many of you here) have complained about this issue, & the only solution Cox offers is telling us to "mark the messages as spam." But we all know, & they too, that marking a message as spam does absolutely nothing, & the problem only repeats itself over & over again.
There are plenty of internet providers, & Cox isn't cheap. Like me, I'm sure every one of you pay a premium price as a subscriber, & as such, shouldn't we at least receive premium service in return - rather than being taken advantage of & neglected - even after voicing our valuable opinions.
What'd you expect from flimflam company? Cox has contaminated all their wares with ads. My Account page (subscription) has ads, the "reminders" on my Account page are ads, their Help & Support articles has ads for Complete Care, the Contour screensaver has ads and their phone-y reps are instructed to read sales pitches.
Cox hasn't contaminated my landline yet but I suspect robo-messages will be coming soon to Voice Mail as well as before hearing a dial tone. Always be selling.
Ads are annoying, but they help keep the costs that we are paying for Internet/TV/Telephone down. The more they make in ad revenue, the less they need to charge us to maintain the same level of profitability. BTW, using a mail client means no webmail ads.
keep the costs that we are paying for Internet/TV/Telephone down
You're kidding, right? Consumer Reports released a survey this month from over 60K of its subscribers and Cox is specifically and boldly noted as the "most expensive" of the 24 providers...especially its TV service. The cheapest TV service is Kinetic by Windstream at an average of $114 per month and Cox averages $218 (+ 91.22%).
Cox is charging us more as well as spamming us more out of pure, unadulterated greed.
My costs are great. I have phone and internet, (preferred hsi), for $85 a month, including all taxes. To add TV, is "Get all your favorite shows on broadcast TV, with local news, live events, and sports—all for just $50 a month with one Contour box included." so, 135 a month, phone, unlimited LD, with caller ID and voicemail, Preferred HSI, and tv for 135 a month, seems to me like a good price. A check of providers actually shows you are incorrect. For starting packages, there are only 2 providers with lower costs, but their services provided are MUCH less than what you would get with Cox. I realize you are butthurt over something, and can do nothing but denigrate Cox, their service and prices, but in all honesty, I am very satisfied. I have had top notch service for decades, my internet is fantastic, my telephone service is great. My home phone rings my cell phone as well, so I never miss a call whether I am at home or not. So while starting TV service is 50, (or 53 based on ads all over as well as on consumer reports), you do NOT need every single service there is. If you WANT to spend more, you can.
I totally agree, which is why I'm here. "Who the hell wants to see annoying advertisements when checking their email." What's even worse is the overwhelming amount of spam received each & every day. I (& I'm sure many of you) have complained about this for years, & the only solution Cox offers is by telling us to "mark the messages as spam." But we all know, & they know too, that marking a message as spam does absolutely nothing, & the problem only repeats itself over & over again. There are plenty of internet providers, & Cox isn't cheap. Like me, I'm sure every one of us pays a premium price as subscribers, & as such, shouldn't we receive premium service in return - rather than being taken advantage of & neglected after voicing our opinions.
I asked if you wanted help the first time you posted that. Instead of asking for help, you posted the same thing again. You obviously don't want help.
