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Every time I attempt to log in to Webmail, it hangs up and then eventually goes to the page saying, "This site can't be reached. The connection has been reset."
I have this same problem and it is NOT MY computer, it is the Cox Mail program. Even when I can connect it is the SLOWEST program ever...so very antiquated. Extremely annoying not to be able to access my mail when I need it etc.
I agree. Worst service ever. It's been three days and I still cannot access mail. Very upsetting. When will this be fixed?
The link you provided above doesn't work - it redirects to: https://myemail.cox.net/appsuite/# and then after spinning for awhile we get the same exact error: Connection timed out. Please try reloading the page.
I haven't been able to log in to my email since MAY. This is SEPTEMBER. I've tried calling support who told me that Cox was upgrading email (back in June) and I fell for that explanation. I called back in July and was told to clear the browser history, clear the cache, clear the cookies, then try another web browser - all made no difference at all and then all of a sudden the support person on the phone disappeared. I pay for the Cox Premium Internet service which is ridiculously priced and I cannot even check email for over 4 months. Many, many, many people are having this problem. When is this issue going to be resolved? What is truly going on with the Cox email?