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Not allowed to use the Cox mobile app with airplane mode on

Why am I not allowed to use the Cox mobile app with airplane mode on and connected to home wifi? 

Why does this restriction exist?

Parents
  • Airplane Mode does disable cellular, WiFi and Bluetooth; however, you can "lock" your device onto a specific network in Airplane Mode to send/receive data, such as to only send/receive on an in-flight WiFi network or hotspot.  Airplane Mode also disables roaming.

    There may be a lot of culprits causing you to not connect, but it'd be easier to not use Airplane Mode.

    From what I've read about Airplane Mode is once you've enable it, you'll be disconnected from everything wireless.  After in Airplane Mode, you'll need to connect to a WiFi.

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