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jerryTruck's avatar
jerryTruck
New Contributor
4 years ago

you have made me change my e-mail password about 14 times since the first of the year. What is going on?

why?

3 Replies

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  • Hi JerryTruck,


    That sounds incredibly frustrating and I am sorry for the inconvenience. Please send us an email to cox.help@cox.com with your name and address so that we can look into your concerns.

    Latitia
    Cox Support Forums Moderator
  • bearone2's avatar
    bearone2
    Contributor III

    sounds like you're not changing the pw on all devices that access email.

    any devices using old pw that fetch email will be rejected, do it enough....cox thinks it's an intrusion!!