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Polaris's avatar
Polaris
New Contributor
6 years ago

Homelife Camera life feed causes error on Galaxy J&

Recently purchased a Samsung Galaxy J7 android phone (Verizon).  Downloaded Cox Homelife app.  I can sign in OK and see the camera still feed, but when I tap the scene to get the live feed I get "kicked out" of the application - - and it closes.  I can do all other functions with homelife including viewing the camera still pictures that are refreshed every 10 seconds, or so.  My android system is 7.1.1., I believe.  Can anybody help?

  • CarolLM's avatar
    CarolLM
    Former Moderator
    6 years ago
    Hi there, in order to best assist you I'll need some additional information. Please send us a Facebook PM, Twitter DM, or an email to us at cox.help@cox.com with your name, complete address, account name. -Thanks, Carol