Forum Discussion
Becky
2 years agoModerator
Hi JMS, I know how frustrated I get when my DVR doesn't work as it should, and I apologize for the issue you're experiencing. The suggestion by PJS2 is the best place to start when experiencing issues with your cable box. Unplug the power from the box for 30 seconds and then plug it back in. Give it 10 minutes or so to reboot. Then try to schedule a new recording. If you continue to have difficulties, please email my team at cox.help@cox.com. We'll get this resolved for you! -Becky, Cox Support Forums Moderator
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