Forum Discussion

DJohn13's avatar
DJohn13
New Contributor
4 years ago

Why are Hallmark Channels no longer able to be recorded?

Getting a red circle with a line through it. when ever a show is requested to record. Sometimes gives an unsupported function error. All other channels are able to be recorded.

2 Replies

  • MaryF's avatar
    MaryF
    Former Moderator
    Hi DJohn13,

    We'd be glad to look into your issue. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and a link to your forum post or details of your issue.

    Mary
    Cox Support Forums Moderator
  • Methos's avatar
    Methos
    New Contributor

    We had a problem tonight where we couldn't record any program on any channel. And all of our scheduled recordings have disappeared.