Forum Discussion

Adam's avatar
Adam
New Contributor

Why am I getting email notifications for forum posts?

I am getting email notifications for posts that are not mine.  And I cannot save the settings to stop all email notifications. 

20 Replies

  • Omega's avatar
    Omega
    New Contributor II

    Me too. Flooding my mailbox. Very annoying.

  • CurtB's avatar
    CurtB
    Valued Contributor II

    Turn off Forum notifications to stop the emails.

    See this post for instructions how to turn off Forum notifications.

    • PJS2's avatar
      PJS2
      Contributor

      That is not working for me. When I attempt to change settings and select "save" the system will not accept it. 

      • CurtB's avatar
        CurtB
        Valued Contributor II

        The inability to "Save" Forum settings has been a known issue for a long time.  But, that's in a different part of Forum settings.  You don't need to select "Save" to unsubscribe from Forum notifications.  Just follow the four steps of the instructions in the post I referenced.

    • Adam's avatar
      Adam
      New Contributor

      This is what I see under Subscriptions.  But it does seem that the notifications may have stopped.

      • CurtB's avatar
        CurtB
        Valued Contributor II

        That indicates you're no longer subscribed to future forum notifications, but I see you still have more than 99 unread notifications.  Apparently it stops counting at 99.  Since you're a member of the TV Forum, you would have unsubscribed from notifications for that forum.  Hopefully, the emails will stop, or at least be reduced.  Please post back if you receive an email for this post.  It's unclear if unsubscribing to notifications will stop email notifications for threads in which you've participated.  Your post back would be helpful. 

  • Tim0124's avatar
    Tim0124
    New Contributor

    Same here. Not sure why. Looks like an issues on Cox side

  • PJS2's avatar
    PJS2
    Contributor

    Ditto. It appears there is no way to stop it. I really don't need or want these emails clogging my inbox!

  • Aged's avatar
    Aged
    New Contributor

    Spent 1/2 hour on chat with no answer...  Calling just wastes more time.

  • Same here - annoying as hell.  It's possible Cox changed the thread rules to force responses to ANYONE who ever made an entry to a specific thread.  Look for the 'Unsubscribe from thread' tool

  • Omega's avatar
    Omega
    New Contributor II

    Me too. Flooding my mailbox. Very annoying.

  • Omega's avatar
    Omega
    New Contributor II

    Me too. Flooding my mailbox. Very annoying.