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Brian_Carlin's avatar
Brian_Carlin
New Contributor
4 years ago

Watch anytime, anywhere? Why can't we watch DVR recordings on the contour app outside your home? Does anyone else think think this is false advertising? Let's chat.

I've chatted with an attorney and I think there is a case here for false advertising.  Let's chat if you agree.

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    4 years ago
    Hi Brian, I apologize for any confusion caused. The ability to watch recordings outside of the home requires our Cloud DVR service. You can contact our sales team to discuss further. Visit https://bit.ly/2DTRPOE to find the correct phone numbers to reach our sales team in your area.

    -Chris