voice control XR-15
Voice control on brand new remote did not work after spending over an hour on phone with support. Cox sent new one (for $20!!!) and when I press Contour and Info button all that happens is the Guide pops up on the bottom of our TV. There is no 3 digit code to enter in the remote, which is exactly what the other remote did. All other functions on the remote work and when I check the settings in Contour they say that Voice Control is on. Very frustrated and hope I can get some help here. Also, I did try unpairing the remote from the TV then pairing it again, but that didn't work either. TIA for any help!