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byoung830's avatar
byoung830
New Contributor
28 days ago

Very disappointed and upset infuriated customer

I don't understand why I was bounced around and not communicated with regarding my situation. I'm very frustrated and this is something simple. I basically had a payment due on the 15th. I was a day ...
StephanieS's avatar
StephanieS
Moderator
28 days ago

byoung830 Please know that this platform is reserved for discussing technician difficulties and issues. I'm happy to help you with your billing issue. Please send an email to cox.help@cox.com and include your full name and address along with a link to this Forums post. Thanks!