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pickler's avatar
New Contributor

Unable to set up Cox voice remote

When doing voice remote setup, it says to press.Setup button, wait for green light, then press Contour button. 
Follow the on-screen instructions to enter the 3-digit code that appears.

However, after pressing Contour button, nothing happens—I never get a 3-digit code to enter. 

Any suggestions would be helpful. Thanks

1 Reply

  • JonathanJ's avatar
    Former Moderator


    Try rebooting the cable box, simply unplug the power cord for 10 seconds. Also, make sure you have a clear line of sight from the cable box to the remote.

    Jonathan J
    Cox Moderator