Forum Discussion

pickler's avatar
pickler
New Contributor
4 years ago

Unable to set up Cox voice remote

When doing voice remote setup, it says to press.Setup button, wait for green light, then press Contour button. 
Follow the on-screen instructions to enter the 3-digit code that appears.

However, after pressing Contour button, nothing happens—I never get a 3-digit code to enter. 

Any suggestions would be helpful. Thanks

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    4 years ago

    @pickler

    Try rebooting the cable box, simply unplug the power cord for 10 seconds. Also, make sure you have a clear line of sight from the cable box to the remote.


    Jonathan J
    Cox Moderator