evelyncyr
4 months agoNew Contributor
TV
Hi my cable box isn't coming on at all and I tried everything but still no cable
Hi my cable box isn't coming on at all and I tried everything but still no cable
Hi evelyncyr,
We are sorry to learn of your video troubles and we definitely want to help. Can you tell me if you are receiving an error message or code on the screen? What specific troubleshooting steps have you attempted thus far?
Cox Support Forums Moderator
Not powering on or not giving you a picture? What model box and how do you have it connected to your TV?
evelyncyr wrote:my cable box isn't coming on at all
Taken literally, that sounds like it's not connected to a working power source. Have you tested the electrical outlet being used? If that's not the cause of the issue and there's no indication the box is booting when it's plugged back in, it may have failed and will need to be replaced.