My TV service is constantly breaking up. The picture starts getting choppy then goes black. This has been a regular occurrence on the basic and premium channels. There was an upgrade to the service recently but it still happens. I have already reset the box to attempt to fix the problem. It still happens
Do you have the Wireless Streamer box or coaxial-cable box?
They’re reporting ANOTHER outage, just on the heels of yesterday’s outage. So tired of this but we don’t have many other affordable options.
This happens daily for me. I've checked for outrages and there wouldn't be any listed
Coax cable
I have the same choppy issue - mine happens on the SYFY and Freeform channels. I tried to call to get it reset at the office because resetting it at home did not work and he was no help. I asked the service rep where he was located and he said he was in Jamaica. I am in the 89123 area. Has anyone found a solution to the problem. I can not fine a tech office in my area, just sales.
There are no splitters or amps between my box and the TV
Be prepared for a tech visit. Cox will charge for a tech visit and if the tech "concludes" the Cox Wireless 4K Contour Stream Player will resolve your issue, you'll also need to rent the Cox Panoramic router.
Just a heads up.
So you're saying that I'll have to pay for a tech if they determine you're standard service doesn't keep up with the quality of today's standard televisions. Wow isn't that a jip. So much for good service. Thanks I'll pass.
Same. Every *** afternoon on ch 123. So tired of Cox.
again and again and again for me. And the box won't reset when I ask for it and there is NO ONE to CALL or TALK TO about getting the techs to do it from downtown. Worst. Customer.. Service...... Ever.
