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ryantodd1's avatar
ryantodd1
New Contributor
30 days ago
Solved

TV problems

We returned to Rhode Island on 5-28-25. On 5-29-25 we started having issues with the guide, it keep going up and down really fast and we had no voice command so we called Cox. On 5-31-25 2 people arr...
  • CurtB's avatar
    29 days ago

    When you say the TVs don't work, do you mean you aren't receiving a signal, or TVs don't turn on at all?

    If you have DVR service, does DVR playback work?

    Contact cox.help@cox.com and include your full name, service address and a link to this discussion.  Ask them to confirm you are still subscribed to a TV service plan and DVR service, if applicable.