Tivos and Tuning Adapter
For the past 2-3 months, I receive messages daily on both of my TiVos that a tuning adapter is not and is connected to my TiVo. I used to receive those messages about once every 1-2 months, but they...
Forum Discussion
I have the same issue. I have three TiVos and three tuning adapters. My issue started in July of 2020 and my tuning adapters reboot many times a day and it is very frustrating. They all reboot at the same moment when it happens. I've been working with Cox and TiVo support for countless hours with no solution. The tuners seem to attempt to load a new firmware version on startup and I've noticed that these tuning adapters have two newer firmware versions available than the version installed. I started a ticket with Cox over a week ago about the firmware and have not heard back.
have you tried a new usb cable?
Thanks for the suggestion. I've replaced all equipment multiple times including all cables and power supplies.
- Awrdgrs,
I am sorry that you have not heard back on your ticket yet. Please email our Social Media Team so we can check into this for you, Please include your complete home address, your first/last name, and the name of the primary account holder. Please include a link to your forums message and include the ticket number.
Email us at cox.help@cox.com
Thank you,
Mike J.
Cox Support Forums Moderator
Thanks. Sending an email now.
Did you ever get this solved? Cox has essentially bricked my TiVo and doesn’t seem to have any solutions
